Returns & Exchanges
At Nakoda Payals, we want you to be completely satisfied with your purchase. If your jewelry arrives damaged or does not meet your expectations, you can return or exchange it within 7 days of delivery.
Initiate Request
Log into your account or contact our customer support team with your order ID and photos of the item to start the return process.
Quality Inspection
Ensure the jewelry is in its original, unworn condition with all security tags and luxury packaging intact before sealing the package.
Secure Shipping
Schedule a pickup through our partner courier or drop off the package at a designated center using the prepaid shipping label provided.
Refund Processing
Once our artisans verify the item's authenticity and condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing